Claire Mae’s Return Policy

We hope you enjoy and love our products. We will accept returns on any unused item purchased through our website www.clairemae.com. Items must be returned within 30 days of order date in the original condition. Please contact Claire Mae customer care at info@clairemae.com for return instructions. Returns cannot be accepted if they have been used. If defective or incorrect or damaged, please contact Claire Mae customer care as soon as possible for assistance.

Quick and easy Return and Refund

  • Products must be returned within 30 days of the order date, with a copy of your receipt, order #, phone #, email and reason for return.
  • Shipping and handling charges are non-refundable.
  • Items must be unopened and in original packaging (unless damaged, defective).
  • Refunds are made to the original form of payment.
  • If merchandise received is damaged, please keep the box packaging all.
  • Contents. Contact Claire Mae Care Center at info@clairemae.com.
  • Claire Mae does not pay for products to be returned.
  • We cannot accept returns of products purchased from other retail outlets.
  • Pack your returns with care to prevent damage during the return trip. Make sure it’s in original packaging. Label and ship the package back to us using a carrier of your choice. We suggest using a carrier who provides tracking.
  • Once product(s) have been received and processed, a refund is issued back to the original form of payment used.